registerNew Patient Registration

To register: the receptionist will give you a purple registration form to fill in. You will be asked for proof of identification in the format of a picture driving license, passport, recent utility bill with YOUR name and current address on. Please have your previous address postcode ready as Primary Care Support England will expect this in order to find you on their system.

All patients aged between 40 yrs old and 75yrs old will be expected to see the practice nurse or health care assistant for a new patient check appointment (all patients outside these age ranges are quite welcome to be seen but it is not a necessity of the surgery).

All new patients aged over 7yrs to 40 yrs and over 75’s are asked to fill in a “New patient Questionnaire” when they register. This form asks for lifestyle information not shared with any other outside organisation, for example: weight, smoking data, alcohol consumption, allergies and family illnesses. This information will be added to your medical record once we have you registered on the computer.

New patients are advised DNA’s (missed appointments) are not tolerated and they will be removed if DNA’s persist.

Violence

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.

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